Privacy Policy

1. Data Controller
Knit for fire is the data controller responsible for your personal data.
Email: evidstid@gmail.com
CVR: 44580349

2. Personal Data We Collect
When you place an order, we collect:

  • Name

  • Address

  • Email address

  • Phone number

3. Purpose of Processing
We process your data to:

  • Fulfill and deliver your order

  • Communicate with you regarding your purchase

  • Comply with legal obligations (e.g. bookkeeping)

4. Legal Basis
Processing is based on:

  • Performance of a contract

  • Legal obligations

5. Payments
Payments are processed securely via Stripe.
We do not have access to your card details.

6. Sharing of Data
We only share your data with necessary partners, such as:

  • Payment provider (Stripe or PayPal)

  • Shipping providers

All partners process data in compliance with applicable data protection laws.

7. Data Retention
We retain your data only as long as necessary.
Accounting data is stored for up to 5 years in accordance with legal requirements.

8. Your Rights
You have the right to:

  • Access your data

  • Request correction or deletion

  • Object to processing

Contact us at evidstid@gmail.com to exercise your rights.

9. Complaints
You can file a complaint with your local data protection authority.

10. Cookies
We only use necessary cookies to ensure the functionality of the website via Squarespace.
We do not use tracking or marketing cookies.

Terms and Conditions

1. Company Information
Knit for fire
CVR: 44580349
Email: evidstid@gmail.com

2. Prices
All prices are listed in DKK and include VAT where applicable.
We reserve the right to change prices without notice.

3. Orders and Payment
When placing an order, you will receive an order confirmation by email.
Payments are processed via Stripe or PayPal.

The amount will only be charged when the order is shipped.

4. Delivery
We ship within the EU.
Estimated delivery time on physical objects: 3 - 5 days

We are not responsible for delays caused by shipping carriers.

5. Right of Withdrawal
You have the right to withdraw from your purchase within 14 days of receiving your order.

To exercise this right, contact us at evidstid@gmail.com.

You are responsible for return shipping costs.

Items must be returned in their original condition.

6. Liability
We are not liable for indirect losses resulting from the use of our products.

7. Personal Data
We process your personal data in accordance with our Privacy Policy.

8. Governing Law
These terms are governed by Danish law.
Any disputes shall be resolved by Danish courts.

Return Policy

1. Right of Return
You have the right to return your order within 14 days of receiving it, if it is a physical object. Patterns cannot be returned.

To initiate a return, please contact us at evidstid@gmail.com with your order number.

2. Handmade Products
All products are handmade. This means small variations in size, color, and finish may occur and are not considered defects.

3. Custom Orders
Custom-made or made-to-order items cannot be returned or refunded, as they are produced specifically for you.

4. Return Conditions
To be eligible for a return:

  • The item must be unused

  • The item must be in its original condition

We reserve the right to refuse returns that show signs of use.

5. Return Shipping
You are responsible for return shipping costs.

We recommend using a trackable shipping service, as we are not responsible for lost returns.

6. Refunds
Once we receive and inspect your return, we will notify you.

If approved, your refund will be processed via Stripe within 5–10 business days.

7. Contact
For any return requests or questions, contact us at evidstid@gmail.com.